Infinite loading screen on 1117

Game mode: Online official
Type of issue: Bug
Server type: PvP
Region: EU
Mods?: No
Edition: Steam


Bug Description:

Several players are experiencing infinite loading screen today (11th of May 2022) when loging in 1117.


Installed Mods:

None.


Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Step 1 Turn-on the game
  2. Step 2 Try to connect to the server
  3. Step 3 Admire the infinite loading screen

Hi i have experienced this bug some times, try to log in on other servers to confirm that is a server side problem , then you need to fill a report server ticket at zendesk, this should take some time, but they usually restart the server solving the problem at least unitl he next time.

select the option: Official Server Performance (downtime, connection issues, etc.)

https://funcom.zendesk.com/hc/en-us/requests/new

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Hi,

ty for the tip.

Ofc i checked other servers: they work perfectly well. It’s the well known server-dependent infinite loading screen.

dozens of players are waiting for the result… but the developer does not get in touch… are you here???
how long does it take for fancom to restart the server

I have the same issue on 1117, infinite loading screen

Same for me. I cannot login since this morning. It stucks at loading screen.

Will anybody solve this problem? Hey!

As far as i know, the auto-restart of the server last night solved the problem.

1 Like