Game mode: Online official
Type of issue: Other - Server issue?
Server type: PvE-Conflict
Region: US
Mods?: No
Edition: Steam
Bug Description:
When I try to log into #6108 I get stuck on an infinite loading screen. I’ve successfully logged into other servers with no issues (both private and official). I have validated the files, reinstalled the game completely, and tried with and without a VPN on. I’ve left the loading screen up for over 15 minutes and nothing happens. I have no issues with my computer or internet. I have tried starting the game both from the “launch” button and from “continue” on the Funcom Launcher. This started this morning when I tried to log in around 10:00am. I was playing on #6108 last night with no issues.
I logged out in my base in a spot I’ve logged out at before. This character is a recent transfer (I moved over 3 days ago).
Expected Behavior:
I expected to join the server, load up, and be in game in under 30 seconds.
Steps to Reproduce:
Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:
- Open up Funcom Launcher through Steam
- Click either “launch” or “continue”
- If “launch” - select Official Server #6108 from my list of Favorites, if “continue” see step #4
- I am sent to the loading screen, I see the bar moving slowly, but nothing happens and I can never get into the game.