Is this a new in game Bug?

I have not been in game for over 2 months and I try to login to the game and get “Access Denied. Your access to official servers has been suspended You will have access again on 2023-01-10.” Reason: “Abuse of the claim system to prevent access to resources or building spots.”

Your support is trash as I cannot get anyone nor do you have any way to contact anyone but through snail mail. As I have said I have not been in game for over 2 full months, maybe longer. so I need some answers please help.

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Have you tried opening a Zendesk ticket to contact Funcom?

Sounds like you were in a clan and the clan got banned. Unfortunately, that’s how things work, according to the rules:

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