Is this a new in game Bug?

[CodeMage]

@FaceTaco

Your support is trash as I cannot get anyone nor do you have any way to contact anyone but through snail mail.

Have you tried opening a Zendesk ticket to contact Funcom?

@FaceTaco

As I have said I have not been in game for over 2 full months, maybe longer.

Sounds like you were in a clan and the clan got banned. Unfortunately, that’s how things work, according to the rules:

@Mayra

Any infraction by a player will most likely have repercussions for the entire clan. If you’re not sure your clanmates will abide by the rules you might want to reconsider your membership. And if you do not plan on playing on a specific server anymore it is often best to also leave the clan.