Issues with "full screen" mode

Game mode: [All Modes from what I can tell]
Type of issue: [Bug]
Server type: [Local/Client Issue]
Region: [North America and N/A, not playing on a server at the moment]


Hello team, I recently purchased the bundle on Steam for this title given the good things I have heard about the series. Once installed and configured, I am finding that the “full screen” mode, which I would presume to be the dedicated full screen mode, is not behaving properly. 1. Even though the resolution is set correctly to the native resolution of the monitor the UI elements and the mouse/click are about 50 pixels off - enough to be both frustrating, but to also cause incorrect actions or selections. 2. Dedicated full screen does not appear to be behaving as such. I find that the cursor is sometimes interacting with elements of my desktop BEHIND the game while it is live and full screen. e.g., I will click something in the upper right of the game UI in-game, and it will open an application that I have in my task bar (I have my task bar on the top of my screen) Once I realized this, I found I can reliably click elements of my desktop THROUGH the game. This has lead to some “more than nuisance situations” by kicking off scripts or other unintended elements in my OS while trying to play the game.


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. Boot the game and try to play in full screen. That’s all that is needed, at least on my machine. Given that I cannot provide a lot of detail here that would help since it’s a 100% ever present issue for me and I suppose not others, is to give you my hardware/OS combination in case it is tied to specific devices.

OS: Windows 10 Pro Version 20H2, Build 19042.844
CPU: Intel i9-9900K
RAM: 64GB DDR4 C3200
Video Adapter: EVGA 3900 FTW3 Ultra, latest game-ready drivers

I hope there is an easy fix as I have really enjoyed the game so far, but this has become a deal breaker for me. I only play games in exclusive mode, not windowed modes as it both saps performance, but also hinders immersion for me. So, I am hoping there might be an INI tweak or registry hack that might resolve this - but the clicking through the game client into the OS is definitely a new one to me - that’s a kind of broken I have never seen before, and I’ve seen a LOT.

Two that I can remember off the top of my head.

The first is Windowed Fullscreen has been reported to fix this issue.

The second, is what you brought up in your report. Your taskbar, for whatever reason, when it isn’t in the default state, this bug can occur. Resetting it to the bottom has been reported to fix this issue as well.

2 Likes

Thanks Multigun, I figured Windowed Fullscreen might resolve it, however I absolutely despise gaming in non-dedicated full screen for the exact reason of these types of immersion-breaking crossovers into the OS being far more likely and common while playing in any windowed mode (not to mention sucking frame performance). I’ll try moving the task bar, however, that does not explain why in a dedicated full screen I would have issues clicking OS elements in the background. That is, unless the “full screen” is not full screen at all, and is some type of windowed mode itself. That’s actually how it behaves - it is behaving and has the “feel” of a title running in a windowed mode, rather than in a dedicated state, you know that kind of floaty non-optimized gaming feel when in those modes vs. hardware direct.

I did have another system-related thought, however. I am playing on a 240Hz G-Sync display, I am going to try disabling G-Sync and putting it into a standard refresh mode to see if that has any affect. I will post back if it resolves the issue.

Sure thing. I take payment in the form of a 3900 FTW3 Ultra’s of the EVGA brand. (I’m jelly, to say the least. My 2080 TI FTW3 feels so outdated already).

3 Likes

lol 2080 is still a darn fine card. :slight_smile: I only upgraded because I needed the extra CUDA cores for processing. Or at least I keep telling myself that to justify the difficulty and expense in getting one :slight_smile: FYI I tried disabling G-Sync etc. and no go. Moving my Start/Task bar to the bottom of the screen appears to mitigate the off-set of the UI click regions etc. which is helpful, but does not get rid of the clicking-through of the interface into the desktop sometimes, as well as the sense that it is still not in an actual dedicated resolution mode (you can tell because I’m still seeing the hardware cursor/pointer in-game along with that lovely laggy windowed-mode feel. :frowning: You know if there is an INI or registry seed that contain resolution variables etc.? Maybe it’s not properly being set through the UI?

\steamapps\common\Conan Exiles\ConanSandbox\Saved\Config\WindowsNoEditor

GameUserSettings.ini

Other then what I mentioned, I can’t think of any other troubleshooting steps. On rare occasion I see a bug report similar to yours (clicking through the screen), but its usually resolved through the methods I mentioned.

Anything in the Nvidia Control Panel that could be of use?

Are you using standard resolution (like not ultra wide screen or something)? Not sure if that would make any impact, I’ve been running in 4K for a long while now if that’s of any help.

Are you able to access the Geforce Experience filters like normal while in-game? If not, could be a Visual C++ corruption maybe and needing a fresh install of those could help. Maybe.

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