Platform: Steam
Issue Type: Gameplay
Game Mode: Online Official
Server Type: PvP
Map: Exiled Lands
Server Name: 1111
Mods: =MODS=
Bug Description:
A lot of my Items disappeared from chests after exiting the game yesterday. It was a lot of loot. Yesterday evening it was still there. After i logged in today it was all disappered. We did not get raided or something, ive already checked the eventlog. Is there maybe a way to get the loot back? I love the game, but the bugs really take the fun out of me.
Bug Reproduction:
I logged out on Monday 8th January evening. The loot was still in the chests. I logged in at 9th January and the loot disappered.
Hi, yes i locked them. THey are still locked´, but there is no loot inside anymore.^^ The black ice walls are not damaged or destroyed. Its like the items just bugged away. The event lock shows me nothing about it.
Ok, im smarter now.^^ I asked around the people on my server. Im not alone. Some are missing items like me and others thralls and pets disappered… The most think this was the work of a hacker… I just hope this is not gonna happening every day now.
I like the game a lot, but this is really tanking the fun out of me. Is there no server support to get the items back? I mean i am not playing for too long, but people which are collected for weeks must be damn mad now.
Thank you for your time and for reporting this situation to us.
Regarding the “Event Log window”, does it show anyone taking items or them decaying?
If there are some items being taken but there is no damage done to any of the structures, please reach out to us by creating a ticket using the drop-down menu.
Please include a screenshot of the event log window and your base’s location pinpointed on the map.
Our team will get back to you as soon as possible.
What has almost certainly happened is that someone has used a cheat against you: it allows them to “teleport” inside your base and loot locked chests, apparently the cheat makes those chests appear to them as belonging to their own clan, that’s why you don’t nothing appears to you in the event log because it’s like they loot “their own” chests (like the old magnit hak but with teleporting now). The only thing they can’t loot is the inventory of your thralls and animals. Until this cheat is patched (which it won’t unless someone has that cheat and sends it to the Funcom devs so they can see how it works) they’re going to be able to do that as many times as they want.
Hello support team. I have the same situation. The event log doesn’t show me anything. My loot just disappered out of my locked chest. There was no damage at the walls.