I was told by firstname.lastname@example.org to post here. I had participated in the testlive event met all requirements and sent the e-mail but never received my activation code for the Jewel of the West pack. All my friends who play have received theirs already. I would like to know if anything can be done as email@example.com said, We’re not able to assist at all with this matter. I’m really sorry for the inconvenience, but your best option will be to reach out to the devs in the forums.
Thanks in advance