There are a couple points that are being made that I think I could touch on.
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When we receive a report about a possible rules violation, all that is guaranteed is that we will look in the area reported. We make the decision if there is a problem in the area and act accordingly. Customer Support does not remove guilds or buildings at any player’s request.
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The Official Servers are a small part of Conan Exiles. The game was not developed with them in mind. We absolutely provide players with the building blocks to produce huge castles, foundation webs, stairs to the sky, and anything else you can imagine. So in a sense, we do advertise this kind of gameplay. The ruleset we use for the Official Servers is just the flavor of gameplay we want to provide to the community. I like to think there is server out there to please everyone.
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Being suspended or banned from the Official Servers for any form of claim abuse will never affect your ability to access single-player mode or all other servers. No one who has action taken against them or their clan is a bad person because of it either. The possibilities in the game are vast and our ruleset for these servers is specific.
Would it be possible for the team to consider lowering the amount of spare required between altars? That’s what caused us the most trouble when considering the build space needed.
I am happy to pass this kind of feedback along.