Long start times after last patch, receiving error in logging: Please consider resaving package in order to speed-up loading

Conan Exiles [PC] Updates and Bugs
#1

Game mode: [Online private ]
Type of issue: [Performance]
Server type: [PvP]
Region: [US West]

Ever since the last update our server start times have been increased substantially. Reviewing the logging I find the following log line followed by a three to four-minute pause:
[2020.02.05-22.19.15:654][ 0]LogPackageName:Warning: String asset reference “BasePlayerChar_C” is in short form, which is unsupported and – even if valid – resolving it will be really slow.
[2020.02.05-22.19.15:655][ 0]LogPackageName:Warning: Please consider resaving package in order to speed-up loading.

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. Server issues automatic scheduled restart (2PM PST , 2AM PST]
  2. Server takes over 10 minutes to start (up from about 7 before the patch)
  3. conanserver.log displays the following:
    [2020.02.05-22.19.15:654][ 0]LogPackageName:Warning: String asset reference “BasePlayerChar_C” is in short form, which is unsupported and – even if valid – resolving it will be really slow.
    [2020.02.05-22.19.15:655][ 0]LogPackageName:Warning: Please consider resaving package in order to speed-up loading.
  4. Eventually a manual start is required, no reliable way to time when this will actually start the server.
1 Like
Server load very slow
#2

Hey @Quietus

Welcome to our community and thanks for the heads-up. We’ve sent this information to our team to see if there’s any issue.

1 Like
#3

Thanks for the update.

#4

What we’ve found is that certain server hosts have an automated routine that is followed if it detects the server is down for longer than 10 minutes. Part of that is the host will then ‘restart the server’ ending it’s previous startup sequence, thus delaying the restart and essentially doubling the server restart time. And then it will try it again when it runs into the same issue. So what used to launch in 8 minutes, now takes 30+ minutes when we have to manually restart the server once we regain server control from the automated script.

The work around is to disable the automated script, but that script is there for the health of the server, so it’s not an ideal situation.

Thank you for your attention to this matter.

1 Like
#5

Theres a long trail of problems since update that keep being posted on this website. Just curious if anyone has an eta when it will be address (fix) this is rather game break and our server is dying fast from people leaving conan.

1 Like
Server load very slow
#6

Update: The server will eventually start if no host level heartbeats are in place, disabling them lets the server come up in about 11 minutes. This has effectively left us unable to implement a safety net that automatically starts the server in the event of an unplanned outage/crash. Is there any way to “resave package in order to speed-up loading.”?

#7

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