Lost character in transfer

Game mode: Online official
Type of issue: Bug
Server type: PvP
Region: EU
Mods?: No

Bug Description:

After I tried to transfer my Chr. from 1540 to 1120 it failed “token failed”
please help.

Id: Dgknight#27724
chr name: Hugo One Nut

hi @dgknight,
You’ll need to submit a ticket at → Zendesk, Click me! ←
Report your problem by selecting “character transfer issues” from the drop down menu and providing your ID/platform so they can help you further.

thanks for the help :slight_smile: