Lost my character with the new update

Game mode: [Official server #1586 PVP]
Type of issue: [Misc]
Server type: [PVP]
Region: [America]


I logged on today after the new patch/update and it redirects me to the new character start-up screen. Please help. What happened??? I never deleted/recreated my character.


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
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2 posts were merged into an existing topic: Update 41 - Server browser not populating and “character lost” issues - Feedback thread