No audio after splash screens

Game mode: [Online private | Single-player)]
Type of issue: [Performance]
Server type: [PvE]
Region: [United States]

I have both a PC and a laptop. Both windows 10. The Conan Exiles game works fully on the laptop (…graphics on the laptop are poor due to the laptop’s limited hardware, but the game runs…). The game works on the PC except no sound. There is sound with the opening splash screens, but nothing on menu or in game play. Sound works on the PC for everything else - windows apps, playing dvds, non-steam games, other steam games. It only has the problem with Conan Exiles (installed from Steam). Yes, I have done everything else (reinstalled the game, drivers, etc.). Since everything else works on the PC, Occam’s razor would say it has to be the Conan game. The PC is windows 10 64 bit, Intel i7-7700, 16 GB ram, massive spare hard disk space, Realtek High Definition Audio, Nvidia GeForce GTX 1070, Directx 12(tests OK). I tried copying the laptop game files to the PC with no fix to the problem. Is there a fix? Is there a diagnostic from the command panel which could provide more information? Is there a hidden mute button? Help will be appreciated. Thanks!

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