No Audio in Game

Basic Info:

Platform: Steam
Issue Type: Other
Game Mode: Single Player
Server Type: PvP
Map: Exiled Lands
Server Name: =SERVER NAME=
Mods: =MODS=

Bug Description:

audio doesn’t work anywhere but in the menus. as soon as i log into the game and get to the character creator there’s a “pop” and the audio goes dead, i tried pushing through, but no matter how long i played the audio never came back. headset works in all other games, i have tried checking the game files, verifying them in steam, tried all PC audio settings, and uninstalling and re-installing the game. i am using a Hyper X cloud alpha 2 USB connection headset NOT Bluetooth.

Bug Reproduction:

turned on the game and logged into single player, co-op, a private server, and a public server. didn’t work in any of them

2 Likes

Try going into the Dregs dungeon, go all the way down the stairs in the first room, then leave and see if the audio returns.

I have attempted going into multiple dungeons with no affect.

UPDATE

if I disable the audio for my headset then I can hear the game through my speakers, and still use my microphone, but there is NO way to use the audio and microphone from my headset at the same time.

Why is this game requiring TWO SEPERATE devices if we want to be able to talk to our friends???

When did this start happening?

Greetings Sumarbrander24!
Thank you for reporting this issue to us.

Our team is aware of it and investigating it.

In the meantime, here’s a possible workaround: While playing, go to your Windows taskbar and change output device to Speakers. Alt-tab back to game. Check if the sound works correctly with speakers. Now go back again and change output device back to “Headphones”. Alt-tab back to game and see if the audio issues are fixed.

Hope this helps until our team solves the bug.

Continuation of a pleasant week!

2 Likes

Thanks for the info!

1 Like

Hi,

I experience the same issue, with bluetooth headset, I notice that once it is loading the game, the sound disappears. Because the system cant detect the channel or something like that, so I have to dissable all the sound systems leaving only the bluetooth one on to make ot work and relaunch the game

1 Like

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