Norton deleted file after update

Conan Exiles PC Discussion PC Bug Reports
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1

Details

Threat name: IDP.Generic
Threat type: Miscellaneous - This is an app that you may have unknowingly installed and that may harm your computer performance.
Status: Threat detected
Detected by: Behavioral Protection
On PC from: 1/30/25, 9:04 AM
Last Used: 1/30/25, 9:19 AM
Startup Item: No

Few users
Hundreds of users in the Norton Community have used this file.

New
This file was released 8 days ago.

High
The file risk is high.

Origin

Location: local://*C:\Program Files (x86)\Steam\steam.exe

Activity

Path | Type | Status
D:\SteamLibrary\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox_BE.exe | File | Deleted
D:\SteamLibrary\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox_BE.exe | Process | Terminated
D:\SteamLibrary\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox_BE.exe | Process | Terminated
D:\SteamLibrary\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\ConanSandbox.exe | Process | Terminated

1 Like
2

You will have to whitelist it these are Battleye and the main Conan game app.

3

This is happening to other users on my current server and other servers as well, I don;t think this is a new file that wasn’t already whitelisted. The whole update doesn’t seem legit to begin with.

4

The whole thing sounds bad to me.

5

if you play on steam try to velid you files i have a hard time to see a antivirus program have anything to do with this i can be wrong

6

I validated files and it found 1 file and reacquired it, now I have a conan update I am not sure I should download

7

download it it can be the fix frome corruptet files

8

This has happened to others on the same server as well, so not sure why my files would effect others

9

i dont know about that but try to download the update you have after the file is found it

10

It an update for Maelstrom mod that can’t complete saying disk error 100% downloaded cant write to disk. Plenty of disk space

11

try to start the game with out mods for me its sound like a mod problem

12

Just odd that they quaranteened BattleEye and another user had it quarant
ined by Avast, so 2 diff people 2 diff Virus progarms

13

can you play the game whitout mods and try to add one mods at a time some mods can be the porblem

14

Right now I can’t even get to the launch pad once I try to resume the doenmload it kicks me

15

this is wird

16

very. if it were just me, i would think it something with my pc, but others as well, nit a coincedence

17

are you playing on a private server and is the server your own

18

Private server. I’m going to ignore the quarantine and allow it and see what happens

1 Like
19

i hope you getting it fixed

20

Same issue here. I’m playing on an Official server, not a private or modded server. Has a fix for this been identified to correct this for players using Norton 360. I would hate to lose many years of playing,or is this just another Funcom fubar.