The issue has been solved as far as I know. Ping is low, FPS is back up to average.
The damage done to the micro community in the servers has already been done though. I hope that moving forward better communication and more transparency will be a major goal for Funcom. Three days of being unable to play is an eternity in gaming standards these days.
Earlier @Jens_Erik fixed the timezone issue on our server and a few others that had been erroneously changed. I put in for a server restart and it was recently restarted.
The time zone was successfully changed for the server.
However the ping is still 500-1000, and FPS is still 2-3 with the additional new problem of wild thralls not spawning on the server. I’ve got general chat reporting that Sepamaru is a ghost town, and the Black Galleon.
I think we need some deeper probing into what’s going on with the servers, has GPortal moved them to the West Coast without permission possibly corrupting files on the server? I know it doesn’t help to speculate, but something fishy is going on.