Official PvE server 2010 has been down for three days then before that was going down on and off for a week and now it’s down again came back online for 30 mins then back down again. And no one answers emails or anything about what are we to do.
Please make sure you reach out to our team over on Zendesk.
You can read more about how to send a report here: Official Servers - Terms of conduct, guidelines and procedures
Hope this helps!