Official Server 6108 is having high Ping at most times

[Girakul]

Basic Info:

Platform: Steam
Issue Type: Gameplay
Game Mode: Online Official
Server Type: PvE-Conflict
Map: Isle of Siptah
Server Name: 6108
Mods: None

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Bug Description:

Server is having high Ping at most times

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Bug Reproduction:

Hi, it is 1:38PM on a Saturday, and I am unable to join the server because the ping is 283 while there are 29 active players on the server out of 40 allowed. This isn’t the first time it happens, typically my ping is around 60, and there are zero problems with my personal connection as the actual ping is 4-5 when I test it via Spectrum provider’s tool. I think server 6108 is undersized in terms of compute / RAM / NIC bandwidth and it needs to be looked at by the server admins. Please have this addressed as soon as possible so that players can actually join and play.

[Girakul]

Funcom, check the screenshot, I was able to join with ping of about 150, 5 minutes later I got disconnected, saying authentication error, and all of the sudden the ping is 233 no longer allowing me to get back in the game while my avatar is logged out in an unsafe area during PVP time

[Tor-Kotaro]

I’m having the same problem with this server and others since AoS was released. Higher pings across the board and when in game, it takes a while for items to appear inside chests and benches.

[Tor-Kotaro]

I did a quick search on official servers. I have noticed that it’s mostly PVE and PVE-C offical servers with the high pings. Is there a connection?

[Girakul]

Not sure… But ping is high again, and again I can’t join… Seems to happen every time whenever the number of players go over 27…

[Girakul]

Having problems with the server again… @Funcom, what’s going on with this server?

[Caroll]

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

@Mayra

Reporting an infraction

To report players, clans, or specific exploits on any of our official servers, please contact us through Zendesk 3.9k by selecting ‘Report a Player’ as the type of issue. Our team will get back to you using the email provided.

Please make sure you provide the best information you can at the time of your report. This means relaying as much information as you can to help our team investigate. This includes, but is not limited to, screenshots, videos, timestamps, names of characters and clans, and a good description of the issue.

We won’t be able to refund or return any loss of property caused by an infraction.

You can read the full version of the Guidelines here:

Official Servers - Terms of conduct, guidelines and procedures

Official servers' guidelines Introduction Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement. By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines. Please read through and consider the spirit of the guidelines, not the specific wording. We reserve the right to modify these rules. We will notify players in advance of any …