Due to the high amount of threads and feedback received daily about connection problems when accessing official servers, we’re opening this thread to focus all input and information in here.
Before proceeding to inform about connection issues with your official server of choice, please read this:
G-Portal is our server hosting partner and they’re the ones handling server maintenance and restarts. To inform about an official server downtime, you can get in contact with them using the following methods:
- Through the in-game server report tool (in the server browser)
- Accessing the Server Report Tool directly via your internet browser
- Contacting G-Portal through their usual communication channels
If after following those steps you’re still experiencing issues accessing your official server, please let us know below. We’re going to proceed to merge into this thread reports regarding this issue.
PLEASE NOTE: Issues with privately owned servers should be directly addressed by the admins of those servers via G-Portal’s customer support.