Overheat System Shutdown Crash - Xbox



I’ve had my Xbox One X overheat and shut off 4 times today. I belive all of them were when opening a weapon or armor chest. The game is great and looks awesome, but it shouldn’t be maxing out an Xbox One X.


This happens for me too. It’s so strange issue.

I have saved just before opening of a chest, and when i load that save, open the chest the xbox crash due to overheat (It says that when booting up the xbox again).

The funny thing is that it also happens when opening chests in Battlefront 2 :slight_smile:


I’ve also taken to just saving the game before opening any chests as a precaution, I just don’t want it to wreck my xbox in the long term if I keep playing.


I’ve researched some more. Do you have a Xbox One X Scorpio Edition?

After googling around a bit, it seems theres more people that have heat issue with that one.


Mine is also the Scorpio, I spent 3+ hours on the phone with Microsoft and they can’t guarantee you’ll get a Scorpio back if you send it in for warranty repairs.

That being said, it’s run much more demanding games like RDR2 and AC Odyssey with no crashes and just the fans going full speed. So while our Scorpios’ poor construction might be the straw that breaks the camel’s back, it shouldn’t be anywhere near overheating with this game.


When you say “can’t guarantee you’ll get a Scorpio back if you send it in for warranty repairs” you mean that they can’t guarantee that you will get THAT one back, but still a replacement? :slight_smile:


Hehe, right. You’ll get an Xbox One X back, but it may or may not be a Scorpio edition.


Same thing happening to me, Xbox one X Scorpio edition. This is the only game that does it to me, and only when opening a chest. Gonna have to stop playing, not risking damage to my console even if it is just a bug and not an over heating issue.


Any chance at a developer response? I love the game and would really like to finish it.


Add me to the list, XB1X Scorpio edition, well ventilated and never shutdown due to overheating before (just put in 80+ hrs on RDR2) but this game has taken it down twice.

Something is not right as the game doesn’t even run that smooth in combat :frowning:


Same thing happening to me, Xbox one X.


Mutant Year Zero bug crashes console with overheating error https://www.youtube.com/watch?v=KFr62WzcXIw


I asked on Twitter and they are aware and looking into this bug so fingers crossed for a fix soon.


This is just me guessing now; I don’t think it actual gets overheated. It’s more like the software trigger something in the system that makes it “believe” it’s overheated and turns off since you can play hours with more demanding stuff and nothing happens. With that said, i’m not blaming Funcom! :slight_smile:

I called the support and they offered me to get it repaired. I’m waiting til’ we hear more :slight_smile:


I’d agree 100% there as I don’t hear my fan spin up (which I do with RDR2), my console just instantly shuts down. Makes you wonder what on earth they’ve done to cause that to happen, fingers crossed for a patch soon.