Payed 1 Year, but still no Premoum

Hi Support Team,

I just to play AoC again and want to play as premium again.
so i bought a year of premium a week ago, but till now i didn’t got it, because of a failed payment nearly a year ago.
because of that i can’t renew my premium, although the current payment did not cause any problems and was accepted.

so please can you check this.

[Ticket number #1161715]

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