No problem, we’ll reach out to you!
1 Like
Your dev team should be ashamed of this bug, it was reported last year on XB1X and you still haven’t fixed it 
@ricky1981 There have been several different crash reports and most have been addressed through patches and hotfixes, as you can see in the Announcements board:
https://forums.funcom.com/c/mutant-year-zero/myz-announcements
If you’re still facing any issue that might have slipped by, please do share it with us, otherwise we won’t be able to assist you.
Hi Hugo, as there has been no further patch release on EPIC, do you have any news for the crashes reported by the people above and me? 
Hello and apologies for the delay in our response, the logs you’ve shared are still being looked into and most of the reported issues have been handled through the latest hot fixes.
2 Likes
Hello, I tried again now and the same problem continues, I’ve tried several solutions.
Epic Games
i7 8700
gtx 1060 6gb
16gb ram
is the log you want this one?
<?xml version="1.0" encoding="UTF-8"?> 3 UE4CC-Windows-864F61C244AFCBDFECB320A6B0832FFE_0000 8304 false false false false true GPUCrash 201 Mutant Year Zero Mutant Year Zero Shipping WindowsNoEditor Windows Game Unset 4.17.2-0+++Zone+UE4Engine+UE+v4.17.3 ZoneUE4 1046 pt-BR ++Zone+UE4Engine+UE+v4.17.3-CL-0 true D:/Program Files/Epic Games/MutantYearZeroRTE/ZoneUE4/Binaries/Win64/ D:/Program Files/Epic Games/MutantYearZeroRTE/ BCD74692461F04269F147AB54F8B0050 bcd74692461f04269f147ab54f8b0050 7092754694ce4d9383394e1999db199c LowLevelFatalError [File:F:\Projects\MYZ\UE4Engine\UE v4.17.3\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 182] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG') 0 6 12 1 GenuineIntel Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz NVIDIA GeForce GTX 1060 6GB Windows 10 17121034240 140737488224256 4096 16 12779655168 140728839327744 1524658176 1630117888 3691798528 3708428288 0 0 0 1 0 {"Version":1,"REVISION":13442,"DATASET":5041,"BRANCH":"CrashReportingExample","AvailableMemory":[["2020-05-10T06:31:15.282Z",12187.343750],["2020-05-10T06:30:45.267Z",12188.261719],["2020-05-10T06:30:15.251Z",12142.855469],["2020-05-10T06:29:45.248Z",12137.851563],["2020-05-10T06:29:15.247Z",12773.054688],["2020-05-10T06:28:45.237Z",12759.519531],["2020-05-10T06:28:11.397Z",12874.132813]],"FrameTime":[["2020-05-10T06:31:20.466Z",14,18,16],["2020-05-10T06:31:15.464Z",14,18,16],["2020-05-10T06:31:10.450Z",13,20,16],["2020-05-10T06:31:05.449Z",13,19,16],["2020-05-10T06:31:00.433Z",13,19,16],["2020-05-10T06:30:55.417Z",12,20,16],["2020-05-10T06:30:50.417Z",4,29,16],["2020-05-10T06:30:45.400Z",16,17,16],["2020-05-10T06:30:40.399Z",15,21,16],["2020-05-10T06:30:35.396Z",11,21,16],["2020-05-10T06:30:30.384Z",8,25,16],["2020-05-10T06:30:25.368Z",3,153,17],["2020-05-10T06:30:20.367Z",11,21,16],["2020-05-10T06:30:15.351Z",3,50,16],["2020-05-10T06:30:10.351Z",11,22,16],["2020-05-10T06:30:05.345Z",9,1560,24],["2020-05-10T06:30:00.338Z",5,220,18],["2020-05-10T06:29:55.330Z",15,17,16],["2020-05-10T06:29:50.313Z",4,74,16],["2020-05-10T06:29:45.299Z",10,24,16]],"InstallProgress":[["2020-05-10T06:28:13.080Z",99],["2020-05-10T06:28:13.064Z",98],["2020-05-10T06:28:13.048Z",97],["2020-05-10T06:28:13.031Z",96],["2020-05-10T06:28:13.014Z",95],["2020-05-10T06:28:12.997Z",94],["2020-05-10T06:28:12.980Z",93],["2020-05-10T06:28:12.963Z",92],["2020-05-10T06:28:12.948Z",91],["2020-05-10T06:28:12.931Z",90]]}