Yes more than 8 months to fix the broken xbox version and in hind sight that most likely was only fixed due to the game being released on gamepass 2 weeks later, lol.
A word of advice to anyone not familiar with Funcom 1) Don’t get your hopes up it could very well be an extended amount of time before this gets resolved. 2) Don’t get to bent out of shape on these forums Funcom is extremely intolerant of criticism and is very liberal with suspensions and bans as are some of they’re loyal fans who if here long enough have the power to instantly hide comments from the forums. 3) You are better off submitting a complaint with Microsoft and then uninstalling the game while checking in here periodically to see if there is news.
I know this seems strange since 98% of game developers would have this resolved within hours trust me if you follow some of the above advice you will save yourself a ton of frustration.