[PC] Witch Queen: Couldn't get in through the door, and bugged out bad

Game mode: Online
Problem: Bug
Region: US

My boyfriend and I went to do the Witch Queen today. When we got to her door, he was able to press E and get inside. There he discovered another player about to engage one of the statues, while I had no options to enter whatsoever. I tried logging out, running out and back in, nothing worked. While he was inside, he and the other player killed the two statues and the witch queen refused to move from her chair and they couldn’t leave the room. We had both my boyfriend and the other player log out to try to reset it to no avail. Right now they are trapped inside, and I’m trapped outside and we have no ideas on what to do.