Pending Connection Failure Issue

Game mode: [ Online private ]
Type of issue: [Pending Connection Failure]
Server type: [PvE]
Region: [USA/NA]

Basically, I would launch the game and try to join my friend’s private server (a GTX one), and it will not let me connect to any game online. I can launch games in single player, but can’t join any server. I’ve tried two reinstalls, turning off my firewall, restarting steam, favoriting the server, etc. All fixes online that supposedly work would not work for me. If anyone can help I would greatly appreciate it. (Support tix: Funcom Support #1098062)

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. Start game.
  2. Tried to join (either through Play Online or through the Steam Overlay)
  3. Waited.
  4. Got error message “Pending Connection Failure”


Double bump.

Having same problem on 1518 shows server up 0/40 been trying 3 hrs because have character down in black galleon and yes have used report tool at least 15 -20 times in last 3 hrs.

I really do not mean any insult by this question:
Have you closed and restarted the game engine since you got disconnected?

(I ask because one time both myself and partner got disconnected from the game and we couldn’t reconnect. Restarting the game resolved it. Other times we’ve been disconnnected we haven’t needed to do that.)

I have tried twice even rebooted computer once.

:frowning: I’m sorry your having connection problems and that didn’t solve it

Have you tried joining an online server, of any kind, that didn’t have battleye running? Any luck with that? Some people have found reinstalling and running battleye as admin helped resolve their issues. Just another thing to try if nothing else.

Tis ok server been acting funny for couple weeks before this last kick it had crashed shortly before kicking everyone. But for me this report tool doesn’t seem to be working or feels like someone asleep at the wheel last 3 times server has gone down and shown up takes several hours before anyone can get on and usually its after you see it go off the list and back up.

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