Petitions and Support Tickets?

Hi, returning player here. I had an issue with a purchase from the Store, and sent a petition a few days ago. Folks in Global Chat says Petitions and Support tickets aren’t monitored in real time anymore, but I thought I should check here. Does anyone happen to know for sure?

Getting a response can take anywhere from a few days to a few months. If you want more confirmation, just browse through the forums here to see all the “bought sub still f2p” threads and such.

Sorry to be blunt and probably dash your hopes, but the folks in global were basically right.

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