Please expedite reports 296041 and 296976. Confirmed undermeshing. Hacker on 1824 bragging about many hacks now being “fully updated” for the Enhanced version of the game, including bases under the world, outside the world boundaries, “insta-kill”, owner tag remover, detailed activity logs about what other players are doing, and probably more. It should be really obvious really quickly what’s going on when they look into it. I’m not the only player trying to report this. Thank you!
Hey! Ragnar here. He instakilled me and looted my body and benches. No way for Nhliic to do it other than hacks. And I know it was him because I got a message saying it was him. I’ve reported him to Funcom twice now, but they aren’t doing a thing about it. WTF are they doing???
which rise another problem, i see lot of people now quiting the game, because they did tickets with clear explanation and clear video proving hacking/cheating, or exploit use. Ie videos of people using glitched mace (that have been fixed now), or undermesh base, or players using speedhack etc…
and problem is there is no answer on tickers despite more than 3 weeks wait, but more than that its seems that ticket are auto closing whitoutt even a single answer.
i mean seriously, knowing that some poeple lost all to exploit or cheaters (which means hundred of hours of game play), than in addition they took time to record video evidence, and did a ticket (which take if you have to edit video etc a lot of personnal time), and are waiting for an anwswer for weeks… but in trying to add more evidence (because people using cheat, still runiing in all impunity) realize that thier ticket have been closed.
is ticket working ? or is people treating ticket think hacking and cheats is not a problem and close tickect without doing anything ?
@Dana please what happens with tickets ? why they are auto closing and are not treated ?
Nhliic54 seems to have left. Base decayed away. But a new clan called KING came on shortly after, played for a while, and then the day they brought on a brand new member with Chinese characters in their steam ID, I got completely raided, all thralls destroyed, two separate buildings destroyed, in less than an hour of pvp time. Chinese hackers. No evidence available to use to make a report, but why bother. No one’s going to do anything about it anyway.
Folks like you are always blowing their top in here. Quit raising such a fuss. Loads of hard‑evidence recordings haven’t accomplished a single thing. I’ve sent in well over twenty video reports myself. An official email response could take months to land in your inbox, and it’s completely hit‑or‑miss, since Funcom has no real sway over this.
I’m only stating the facts. Over all these years, when have you ever seen Funcom deal with hackers? A handful of support tickets may have been resolved, but by then the server has already been wiped by hackers. If you are lucky, you might receive an email from Funcom months later. If not, you will get no reply at all after submitting your ticket. I would just advise you not to shout here, because it serves absolutely no purpose. You need to get used to hackers being present on every server and learn how to survive on servers with hackers
no you apparently want people to not report, and even not talk about cheating problem on forum.
now talking about fact through over 6 years of reports, i made ban an uncredible numbers of cheaters, and acheived that with recorded video showing clearly stuffs (ie skybase, undermesh, speedhack etc). the only thing on which you are right is that it take time. in best scenario i had a case with a 24h reaction and ban for a speedhackers. and in the worst scenario it has took 7 weeks for people using blatant hack on an official server.. now actually there is clearly a problem in treatment of ticket, but i guess its temp, time they resolve internally the problem they have.
This is indeed happening, but my take is that Funcom is implementing a sort of “amnesty” for cheaters: they went nearly a year without any real support because they had shifted everything over to Dune, and now that they’ve turned their attention back to Conan, I don’t think they want to ban a huge number of people all at once. Given that they are currently in an “amnesty period”—and considering the rules will be updated on October 1st of this year—I’d like to think this “grace period” will come to an end.
Then again, the question remains: how many people will quit the game before this blows over? After all, many cheaters openly state in the general chat that they don’t care about reports, because they know Funcom support doesn’t ban anyone for cheating.
no i simply think there was a technical problem; and lot of tickets going into void. it seem it has already change as i received an answer (not automated) on a ticket in h+7 that i did just yesterday.
Both of you guys, azeroth and Rino, put forth very optimistic viewpoints, actually, because in both cases it means admin banning of hackers will return soon and hopefully to great effect. I think all we want is for those folks with hacks to be OFF the server, swiftly and certainly. Hopefully this becomes a reality starting in October.
