I’ve attempted to gain some support for a new feature included in the last patch, however it seems that Funcom Support don’t want a bar of it. It’s not a bug, or a glitch - it’s a request for documentation detailing the feature and how to use it.
The latest patch included admin features that allow private servers to add whitelisting based on SteamID 64 authentication. Unfortunately, the only details for this feature appear to be the patch notes which list the RCON commands used to add new players to a whitelist, but no further information beyond that.
I’ve attempted to Google the issue, posted on the forum, tweeted at Funcom/Conan Exiles accounts, and lodged a support request via the form provided. The only channel I’ve received a response from is the support ticket, where I’ve basically been told to post in the bugs section of the forum and they can’t help me.
It’s not a bug. It’s not a glitch. It’s a request for more information that’s not presently available or documented.
After several back and forth responses between myself and GM Marshmellow, I’ve given up on that channel as there’s no willingness or care displayed to assist, but to shirk the query off to the forums.
So far I’ve worked out the location of the whitelist.txt file, and added additional SteamID’s to it manually. The list however isn’t be used as players can still connected despite their IDs not being added into the document. As best I can tell, a new SteamID in the 64 format needs to be placed on each line, however I’m yet to work out the variable for the serversettings.ini file to tell the game upon load who should be authorised to join.
I’ve tried emulating the ARK: Survival Evolved variables (because they seem fairly similar) with no change.
To reiterate, this isn’t something that I’ve put no effort into. I’ve tried to work this out myself, and asked for help but been turned away.