Ps4 crashing/lagging

My friend el_mattador83 he doesn’t speak English we use to play in a official server #3140 somehow he’s not able to play anymore in the past 3 weeks he been trying to connect back to server he’s still very laggy, and disconnect every time off server. He went and call he’s internet company & reseted he’s ps4 to see opened he’s ports and now he’s just able to play on private servers can’t get into official servers. Is there anything that he still can do ?

2 posts were merged into an existing topic: PS4 Performance and technical issues - Feedback thread