Purchased Crom Coins not delivered

I purchased 2 packs of crom coins on ps4 6 hours ago now, and still haven’t received any coins. I put through a ticket including my ID, transaction proof and yet had no reply how long does this usually take?

You should make a Zendesk report Zendesk Funcom. Com should be a section under online purchases Welcome to the Forum @Hey_blank they will get you fixed up.