Purchased halloween special offer, no expantions added to account, no reaction to ticket\ingame petition

Just like topic said, bought subscription via halloween special offer, no expantions so far.

“[Funcom Support #1094255]”

Sadly, no reation to ticket\ingame petition for 2 days.
Looking for help please. Thanks.

Hi ParadoX, I’m sorry to hear you’re having trouble with your account. I can confirm your email ticket was received and is awaiting a reply in our queue, so please keep an eye on your email inbox today. You should receive a reply soon. Thank you for your patience in this matter and I do hope you enjoy the rest of your day.