Reactivating my veterans account

After taking advantage of the free period over the anniversary, I have been trying to reactivate my subscription so that I can continue playing past Friday. Unfortunately, despite trying two valid payment methods my payments are just failing each time. I logged a support ticket on Saturday (#1078125), but after 3 days have yet to receive a response. I would appreciate any assistance with why my payments keep failing.

Thank you,


Sorry to hear you’ve had trouble reactivating your account.

I can confirm your email support ticket was received and is awaiting a reply in our queue. We can’t assist with account or billing issues likes this over the forums, but your email ticket will be answered as quickly as possible, so please keep an eye on your email inbox for updates. Your patience is greatly appreciated.