I re-subscribed last Wednesday, made payments, and on Friday Funcom froze three accounts for non-payment. Tried changing payment methods, using the “reactivate my account” button, and used PayPal instead of a CC. All with no change, except Funcom takes my money. Opened three tickets on Friday, one got closed almost immediately with no resolution, one got addressed Tuesday, and the other accounts are still blocked for non-payment.
How can you close one of three consecutive tickets for the exact same issue, and leave the other two open? Tickets include: 1093067 1093068 1093071 (arbitrarily closed) 1093386 (reopened).
Since some of these are through PayPal, I’ve opened disputes through them also. This game has the worst payment practice I’ve ever seen.