I paid for a subscription via PayPal and somehow it failed, but the second one went through fine. My account is now frozen with it saying I’m subscribed, but I’m actually f2p in game even though I paid for it. Submitted a support ticket over a week and a half ago and haven’t heard anything. It’s very frustrating that I’m paying for it but not getting anything. Any advice on how to fix this?
Edit: the ticket I submitted for this issue was “[Funcom Support #1149938]”