Hey guys, i upgraded my froob account to paid earlier and went on to play and it all worked. I logged out at some point and tried relogging a bit later and couldn’t log back in, it told me my account is frozen. I figured out it was due to an unverified paypal account and placed the money onto a different paypal account that is verified and paid through that. The payment went through and is accepted but the initial payment i made is still there, and because it has the status “failed” i think it’s not letting me log back in. Is there an easy way to remove previous payments or should i let it get resolved through a ticket?
edit: forgot to mention subscription time is running.