for starters, I would be much more understanding if OP hadn’t started out by saying…
I’m sorry but OP had already laid the foundation.
Problem is, people see these posts a lot and in most cases they probably got what they deserved.
Personally I have never been banned, so I don’t know how specific Funcom is with explaining why a ban was given, but I once saw someone writing in a way how he was falsely banned, there was something about this guy that rang a bell in my head, and I suddenly realized that we played on the same server, and what he had described about his building didn’t match up at all with what we saw on the server, his ban was indeed well deserved.
The problem is that we have no way of knowing if someone was in fact banned on a wrong reason, and it is not our place to judge, however I can understand that sometimes mistakes will be made, but wouldn’t it be better to take it up with Funcom, appeal and explain to see if they are willing let you off a bit easier, I’ve heard that happening too
The rules in TOC isn’t 100% specific because if they were I can guarantee you that people would go right to the limit, and bend it where they can - It is the nature of competitive online gaming, at least for a lot of players.
I believe that the current system is much better than what we had way back, we have Zendesk where you actually can send a report about reasons to why you got a ban.
Also I kinda like that nothing is set in stone and numbers about how far you can go before you may get a ban, having real people look into it and decide if it is banable or not, is in my book a better way, it probably won’t feel fair to everyone, but people are people, we all look at things differently