Another time clans where banned for nothing. We got no land claim, didn’t use bugs or glitches. We didn’t build our base out of black ice. It was nice to hear that funcom will take care of abuse, but now if anybody get raided he will report you and then you get banned. We are customers and not criminals. Give me my cash back. This game is not finished. Every update brings more bugs and glitches. For me this game is done. I will not come back and in any discussion and group of the game I where, I will tell this to the people. Funcom is a joke and not a publisher.
Please make sure you reach out to the team over on Zendesk so that they can help you out further. You can read more about how to submit a ticket here: Official Servers - Terms of conduct, guidelines and procedures