Server crashing

[Scumdog1980]

Basic Info:

Platform: Xbox Series X
Issue Type: Crash
Game Mode: Online Official
Server Type: PvE
Map: Isle of Siptah
Server Name: 7050

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Bug Description:

Server crashing multiple times daily…and have seen daily server restart happen twice multiple times. Restarts at 5am…comes back around 530…Restarts again like 15 minutes later…Server crashed at 8am today…happened at 7-8pm the other day…crashed again at like 130am tonight…seems like every time i get away from work and just wanna game with the wife we get like 30 minutes of play time then crash.

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Bug Reproduction:

Play the game…get disconnected…Server disappears from list for about 45 minutes…rinse and repeat

[Scumdog1980]

Server down again at 2:30pm est…now 3pm and still down

Update: up at 3:30pm est

[Sonjou]

Same happening to me and my wife, 4 disconnects and not showing up in list, have to reset server, and try connecting again.

[Caroll]

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

@Mayra

Reporting an infraction

To report players, clans, or specific exploits on any of our official servers, please contact us through Zendesk 3.9k by selecting ‘Report a Player’ as the type of issue. Our team will get back to you using the email provided.

Please make sure you provide the best information you can at the time of your report. This means relaying as much information as you can to help our team investigate. This includes, but is not limited to, screenshots, videos, timestamps, names of characters and clans, and a good description of the issue.

We won’t be able to refund or return any loss of property caused by an infraction.

You can read the full version of the Guidelines here:

Official Servers - Terms of conduct, guidelines and procedures

Official servers' guidelines Introduction Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement. By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines. Please read through and consider the spirit of the guidelines, not the specific wording. We reserve the right to modify these rules. We will notify players in advance of any …