Yes, here’s one big assumption for example:
You’re assuming the bans and the policies have anything to do with performance…
If you read the actual guidelines it’s one of the few things that comes across very clearly is that performance is only taken into account in very EXTREME situations… where you’re literally single-handedly crashing the server with your base…
The rules otherwise have very little to do with performance and have everything to do with SPACE
If you’re occupying more space than you reasonably need, you pretty much get wiped, it’s one of the other things that’s clearly stated… that official servers are NOT your personal art gallery and if you want to build the Taj Mahal, then you should go to Single Player or a private server that is okay with it.
Yes, very few of them… maybe? most of them are suspended for a good reason and usually they start out claiming they did nothing wrong… and when it’s discovered that they in fact did… then they say "Oh, well that’s BS… " and change their tune from being innocent to disagreeing with the rules…
Might want to check this thread out, decorative landclaim is usually where most reasonable players fail, or walls:
However, if after reading that you still think you’ve been banned unjustly, then take it up with Zendesk, like it’s been suggested to you.