Transfer Issues

Is there a way to fix transfers? On my private servers I have them whitelisted with IP address entered. We were able to transfer one day then 4 days later one of my players was unable to transfer due to error message then message said server not whitelisted. I had to roll server back so player could get his character and inventory back. What the hell is the issue. This is a pain when you cant transfer between two private servers.

Hi @Tmlove72

If you are experiencing issues with character transfers, please make sure you reach out to our team over on Zendesk.

You can read more about that here: How to report an issue with Character Transfers