Hey there @Radray, sorry to hear you’re having trouble with your account access. While we can’t resolve billing issues through the forums (nor will posting on the forums circumvent the queue) I can at least confirm your two tickets were received in our system and will be answered as quickly as possible. We’re pretty backed up right now due to the response we’ve gotten from the new server, which mean wait times are longer than you (or we) would like. I know it sucks to wait, but we’ll work to get to you as quickly as possible.