Unable to update clan info

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Platform: =PLATFORM=
Issue Type: =ISSUE TYPE=
Game Mode: =GAME MODE=
Server Type: PvE
Map: Exiled Lands
Server Name: 1520
Mods: =MODS=

Bug Description:

unable to change clan info

Bug Reproduction:

The original creator of the clan has not played for years but I had them log on so they could leave the clan so I could change the clan data. When they logged into 1520 the had to create a new character - Odd since they were level 41 in my clan data. So when I logged in and went to clan window, their name was listed for a brief flash and then it was just me. Now I am the only clan member but I still cannot change clan data and my rank did not update to show I am the only clan member

Sounds to me like the old “lvl 41 character” was deleted by the player.

They logged in, didn’t give you leadership, then deleted the character.

I could be wrong, but I don’t think this is a bug.

they did not delete their character. I was watching. Like I said when they logged in they had to create a character. THAT would indicate that the char was not available but IDK why as I still showed them as the clan leader when I was in game until after they attempted to log in and turn the clan over to me

Your an officer in your clan and not a leader.
You can still operate your clan as an officer. But if you want to be a leader. Then you will have to leave this one and make new one.

Your friend seems like updated your rank to officer and leave clan.
Did not hand over leadership

The game gave them no choice. My rank is what I had since 2019. They tried to log on to hand me control but the game had them start as creating a new character on this server. When she went to clan after creating her new character (No idea why she didnt log into her lvl 41) she had no clan on the clan tab.

Greetings sumrrain!
Thank you for reaching out to us!

In for us to properly assess your issue, could you give us the following information please:
1 - Is your character name ‘‘Andralyn’’ ?
2 - Could you please give us the name of your clan leader’s old character?

You can send us a Private Message with these details if you prefer :slight_smile:
We’ll be waiting for your reply!

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