What running an AirBnB business has taught me about consumers & feedback. (How it's like to be Funcom)

I was actually encouraged to see that the CE developers were already wanting to add many elements that players have been suggesting for a while now. Its great that we’re on the same page. And I’m looking forward to seeing the realization of the dream (though I wish it was done yesterday… I hate waiting… but I understand that these plans take time).

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