I paid for a special offer. Where can I get the item?
Can I get it by talking to an NPC?
Will it be sent by mail?
Do you already have it when you log in?
Will you make a claim from the item store?
Can’t you get me out of space in my main inventory?
Hey hey 
You can get your subscription offer items through the “Pending Rewards” button:
You’ll need some free inventory slots for it to work.
You currently have no pending reward items.
why?
Same here…Still.