3 old accounts, password reset doesn’t work due to web.de / gmx.net email domain still not resolved!

Age of Conan Support
1

hello

i have 3 accounts and cant get back into them because the password reset doesn’t work due to having a “web de” and “gmx net” email address / domain which is blocking any emails sent from funcom age of conan so i cant reset my password because of that i need help please.

ticket number 1 : [Funcom # 1245150]
ticket number 2 : [Funcom # 1245151]
ticket number 3 : [Funcom # 1245154]

thank you very much

tickets are open since 23th January … and till didn’t get any response , i get that it takes a bit time due to limited support but this long ?? has been almost 2 month … its not nice to be honest :frowning: please help me finally

2

I think email support reply is about 12 months :slight_smile:

3

still need help please

4

please help me it has been over 2 month :confused:

5

.1.

6

still need help please

7

…and here i thought i am the only one…

8

you are also have those email domains for aoc ? or did u mean not getting a reply from support ?

9

both - waiting since April 5th, but i heard some wait for months. gmx for me

10

well i have 3 tickets open since — 1/23/2025 ! and still no reply so yeah its more than just months it seems … i get that the support is very low but common waiting since almost 3 month isn’t acceptable …

and yeah we wouldn’t had to wait for the never replying funcom support if those/our stupid email provider gmx and web.de wouldn’t block / filter emails like wtf ?

but yh i hope our both ticket’s getting support soon … cant play the game until then / my accounts

still need help funcom please !!!

11

please support answer my tickets :frowning: