Has anyone has issued with the password reset system? This will not work for me on both the old (register funcom com/lostpassword/) or new (account anarchy-online com/lostpassword) pages.
If I put my email address in here, I get an automated email confirming the account I am looking to reset the password for is registered with the expected email, however, when I go back to the same form as instructed and put the username into the field, I do not get an automatic email detailing a password reset (no email comes at all).
Have tried this multiple times, have submitted a support ticket, and a petition referencing the ticket, but no luck.
AndyB assisted me with a similar issue (identical, really…) about 2-3 years ago but cant seem to reach him on discord these days. Can a GM please DM me to assist?
Hey guys, I know there probably arent many resources invested into AO these days, but it seems pretty impossible to get a response through the support ticket system…
Hearing from others that this can take months if I just wait for a reply via the support process - but I was hoping to get resubbed for the anniversary. Can someone please ping me a DM? Should be a very quick fix - had the same issue a couple of years back.