3 old accounts, password reset doesn’t work due to web.de / gmx.net email domain still not resolved!

Age of Conan Support
22

Please help Funcom @AndyB @Umborls
Ticket 1249323

23

also still need help please @AndyB @Umborls

ticket number 1 : [Funcom # 1245150]
ticket number 2 : [Funcom # 1245151]
ticket number 3 : [Funcom # 1245154]

24

please help funcom

25

I would resub on the account I have still no access to. They do not want our Money. Cannot understand such behaviour to loyal players from the start. Its so disappointing…

26

Still no reply😢

27

still no reply funcom please help with my 3 ticket’s

28

still nothing :frowning:

29

I will try again to write a Petition ingame with the Account I have access, belonging to this problem I still have with my main account, (password reset funktion still not working) do not think it will help but I will try. Still no reply from Funcom customer service.

30

did you had any success with the petition ?

still need help funcom please it has been almost 6 month since my 3 tickets has been opened

31

still no reply funcom please respond :frowning:

32

You should make a petition in-game with an account, write the email ticket number and maybe it can get prioritised.

Email replies are about a year wait roughly.

33

when i do a petition will i get a answer from a gm ingame or is it just submitting it and hoping it gets prioritized ?

34

a GM will reply within 2 weeks :slight_smile:

35

to solve the problem / ticket or to just get the ticket prioritized ?

also how does the gm respond via email or ingame petition thingy ?

36

do you know that ?

37

did you had any luck ?

38

still need help with my 3 tickets please @AndyB @Umborls

ticket number 1 : [Funcom # 1245150]
ticket number 2 : [Funcom # 1245151]
ticket number 3 : [Funcom # 1245154]

39

For me same…still no reply…

40

please funcom help…

41

still no reply …