A New Dawn mission did not start after receiving sms

Hi,
After completing Laying Low in the Limelight mission I got the SMS for A New Dawn, but it wasn’t activated after I pressed on it message.

Might be because I had missions and unclaimed rewards full.
Could you help me with this issue?
Thanks!

In game petition is your best option if it is completely stuck. Just /petition in chat and fill one in. Make sure it properly sends. Kinda need to tell it to submit twice

OK, thanks

I had the same issue when the Morninglight DLC went live. I received the SMS, read it, and then the blue quest simply disappeared.
If you empty your pending mission rewards, you should be able to trigger the SMS again by changing zone.

Tried it - didn’t work.
Created a petition, will see what will happen.