Game mode: Online private | Type of issue: Performance | Server type: PvP | Region: EU |
Hello,
After the big June patch, where Funcom liveserves was introduced, we started to have some private server issues. Our server doesn’t show up on any of the options. History, favorite etc. So, we had to use direct connect which seems to be a gamble if you get in or not. We get the, ‘Failure Receiverd: Authentication Failed!’ notice. Sometimes for more than 10 times attempting to get it.
Things I’ve tried to fix it.
Firewall
File check
Steam settings (like max ping servers to 500)
Reïnstall
Restarting server
Looked for the answer on the forms.
Nothing seem to work, so we hope to get some professional help here.
Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
<server doesn’t show up anywhere> so,
They seem to be one of the few providers having this issue. Perhaps something with their server configuration. They claim it is on Funcom’s end but other hosts are doing just fine.
I am also having Authentication errors, server reboots, and kicks from Nitrado. They said it was Funcom’s fault and that I should switch to playing another game. I have always had good service from them, but this is frustrating.