Well, that is what Funcom says.
It is, sadly, not what it does.
Many people - among others, myself - posted issues, design flaws and suggestions during the last testing phases. Some issues were the performance of the PvE raid, the unbearable speed of respawn in the raid area and the horrible changes to the camera system.
Making these reports, some even supported by videos, were like screams made into the void.
The camera changes, yes, were reverted months later after a huge outcry in the forum and other media. But that sh… could have been avoided by reading the test live forum and acting upon it.
Many other issues haven’t been fixed to this day.
P. S. Telith’s ghost is still missing.