Almost all buildings got wiped on PVE Official Server

When we logged in to the Official Server PVE 3020, we were shocked that almost all of our buildings are gone. We are playing daily and constantly activate all of our buildings. Also yesterday evening no entries were found in the Server Event Log, no decay timers.
When we logged in today, almost all buildings including chests were gone and the Server Event Log is packed, that most stuff hast lost stability. We are playing since last year and we are always very considered that we don’t claim or block unnecessary territories.

The main base is still there, but our clan lost about 80 % of our buildings.

What could be the reason for that? This is very frustrating to be honest.

It sounds a little like an admin wipe. If it is, the next time the server resets, expect at least a 14 day ban. Pop a request in via zendesk to find out more.

We have no clue why we would get wiped and banned. We are always very considerate with our buildings and behavior with other players.

:face_with_raised_eyebrow:

I’d highly recommend rereading the TOS. A lot of people build on PVE like there is no limit. I can assure you there is. If your compound covered a large area whether it block anything or not, it’s still a TOS violation.

I read the terms of conduct again and can’t find an abuse of any kind.

Also we did not build anything new the last days so if we have build to much over time, the wipe should have happened earlier.

We have just seen, that we are not the only clan with that issue. At least 3 other clans might be affected as well. They lost buildings that were active yesterday.

So we have checked the whole map and it seems that almost every clan lost their buildings on this server.
What a mess.

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Well, could you copy the version string of your game and paste it here. It’s usually found on the loading screen. Just ruling out some recent coincidences.

Not sure if you mean these infos, but it’s the only info I found:

Official Server #3020 PvE - g-portal.com
Revision (#483260/36864) | Backend Retail (1)

That’s it. Same for me. You can say we are on the same page.

I’m not sure if a zendesk ticket is best path here. It seems more like a bug, but I wonder why some survived. I suggest to go ahead and post here in the Playstation bug thread. You’ll be asked for more detail there.

Here: PlayStation Bug Reports - Funcom Forums

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If they are not banned the next day sounds like a bug.

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We don’t have access anymore. So they really banned us. We assume they banned all of the other clans on this server as well.

What a disastrous bug. We are speechless.

Funcom just closed my Bug Report thread and did not answer to my Zendesk ticket. The only thing they told me is to read the server rules again. Great solution Funcom :+1:

We didn’t do anything wrong and also it is very suspicious that they banned at least 4-5 clans on the same day? All of these clans exist for about a year. Peacefully and respectful all the time.

We have spent more than 1500 hours on this server and spent hundreds of bucks for the DLCs and Bazaar items. All for nothing. This is how you lose loyal players. We are done.

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Looks like no further discussion even if we eventually nail a bug, which distracted me.

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From what I have read if you get a 2 week suspension they don’t give particulars with a ban they do.

Another clan reported your clan and all the others and funcom just followed up on the report. 99% of my time has been spent on official pvp where we pretty much expect to get reported for building so we try to keep to follow the tos as close as possible. I will say that after seeing many bases on pvp het admin wiped, including mine, that at least 80% of the bases I saw on pve servers were an outright violation of tge tos

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Hi @diyag

If you have further questions please feel free to reach out to our team in Zendesk.

Also please make sure you submit the ticket in the correct category - Ban Appeal.
You can either do this in game by accessing the Request Help menu or you can submit a ticket using the web form here

Hope this helps!

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