At a loss what to do

I am a returning Conan player and have purchased the DLC Isle of Siptah. I have never had an issue before but I am unable to play. I get just past the Launch screen to get to a server and it locks up on me. I can not do anything. I have reinstalled the game, checked my updates for windows as the steam posts said, virus scanned, malware scanned and anything else I can think of. Is there a trick to get in the game? I would appreciate any help!

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